YTO SKYHUB Privacy Policy
Effective Date
Version Updated: December 24, 2025
Version Effective: December 24, 2025
Introduction
Welcome to the official website of YTO SKYHUB (hereinafter referred to as "this Website" or "YTO SKYHUB
Website"). This Website is developed and operated by Zhejiang YTO Bonded Logistics Center Operations Co., Ltd.
(hereinafter referred to as "our Company" or "We"). We fully understand the importance of personal information
to you and will strictly comply with the requirements of relevant laws, regulations, and standards such as the
Personal Information Protection Law of the People's Republic of China, the Cybersecurity Law of the People's
Republic of China, and the Information Security Technology - Personal Information Security Specification. We
adhere to the principles of legitimacy, lawfulness, and necessity to protect the security and privacy rights
of your personal information. Before using the services of this Website, please read carefully and fully
understand all the contents of this Privacy Policy. Once you choose to use the services of this Website, it is
deemed that you agree to our collection, use, storage, and protection of your relevant information in
accordance with this Policy. If you disagree with this Policy or any of its terms, you should immediately stop
using the services of this Website. If you have any questions, opinions, or suggestions during reading, you
can contact us through the contact methods stated in this Policy.
This Policy will help you understand the following contents:
I. How We Collect and Use Your Personal Information
II. How We Use Cookies and Similar Technologies
III. How We Share, Transfer, and Publicly Disclose Your Personal Information
IV. How We Protect and Store Your Personal Information
V. Your Rights
VI. Protection of Minors' Information
VII. Updates to the Privacy Policy
VIII. How to Contact Us
IX. Other
I. How We Collect and Use Your Personal Information
(I) Definition of Personal Information
Personal Information refers to various information related to an identified or identifiable natural person recorded by electronic or other means, excluding anonymized information; Sensitive Personal Information refers to personal information that, once leaked or used illegally, is likely to infringe upon human dignity or endanger personal or property safety, including information on biometric identification, religious beliefs, specific identity, medical health, financial accounts, whereabouts and tracks, etc., as well as personal information of minors under the age of fourteen. (Sensitive personal information involved in this Policy will be marked in bold).
(II) Specific Collection Scenarios and Information Types
| Scenario/Business Function | Types of Personal Information Collected | Purpose of Use |
|---|---|---|
| Comprehensive Inquiry | Waybill, appraisal report, flight-related query conditions (e.g., waybill number, report number, etc., actively entered by you) | To provide you with query services |
| Historical Query Record Cache | Query records generated by the query function (10 records within the current session, disappearing after page refresh or closure, not stored) | To facilitate your quick viewing of query records within the current session |
| Business Contact Form Submission | Name, contact phone number, email address, company name, office address | To receive your business inquiries or needs and provide feedback through the official website email |
(III) Information Usage Rules
1.
We only collect and use your personal information within the scope necessary to achieve the aforementioned
explicit purposes and will not collect additional information beyond a reasonable scope.
2.
For temporarily stored historical query records, they are only used for your convenience in subsequent queries
within the current session and will not be used for any other purposes. Such records do not support manual
deletion and will automatically disappear when you refresh the page, close the browser, or end the current
access session.
3.
Personal information collected through the business contact form is only used to process your business needs,
will be sent to the official website's designated email through secure methods, and will not be disclosed to
irrelevant third parties.
4.
If we need to use personal information for other purposes not stated in this Policy, we will explain in
advance and obtain your explicit consent.
(IV) Exceptions Requiring No Authorization
Under the following circumstances, we do not need to obtain your prior authorization and consent to collect
and use your personal information:
1.
1. Directly related to national security and national defense security;
2.
Directly related to criminal investigation, prosecution, trial, and judgment execution;
3.
Necessary for safeguarding your or others' major legitimate rights and interests such as life and property,
but difficult to obtain consent from the individual;
4.
Personal information disclosed to the public by yourself;
5.
Personal information collected from legally publicly disclosed information (such as legal news reports,
government information disclosure, etc.);
6.
Necessary for concluding and performing contracts according to legal regulations;
7.
Necessary for maintaining the safe and stable operation of this Website's services (such as discovering and
handling service failures);
8.Other circumstances stipulated by laws and regulations.
II. How We Use Cookies and Similar Technologies
The historical query record function of this Website does not rely on Cookies and similar technologies to implement. Relevant query records are temporarily retained only within the current access session and are not persistently stored on your device through technologies such as Cookies. This Website will not use Cookies to achieve query-related functions, nor will it collect your personal information through Cookies.
III. How We Share, Transfer, and Publicly Disclose Your Personal Information
(I) Sharing
1.Sharing with Our Affiliated Companies: To facilitate our joint provision
of some services to you with our affiliated companies, we will, according to unified information security
management requirements and operational control strategies, aggregate, integrate, and jointly use the
information listed by you in this Policy within the scope of affiliated companies. If the scope of our
provision or the purpose of use by the receiving party exceeds the description in this Policy, the receiving
party that changes the purpose should re-obtain your consent. We will control the security of internal data
flow within affiliated companies through systems, agreements, and technical means, and implement internal
routine inspection measures.
2.
We will not share your personal information with any companies, organizations, or individuals outside our
company and affiliated entities, unless the following circumstances apply:
(1) Obtaining your explicit consent;
(2) According to legal regulations, or in response to mandatory requirements from government authorities
(requiring corresponding legal documents such as subpoenas, investigation letters, etc.);
(3) Necessary for maintaining the safe and stable operation of this Website's services, or protecting the
legitimate rights and interests of you, other users, and the public;
(4) Cooperating with our service providers (only for achieving the business contact form email sending
function), and such providers have signed confidentiality agreements, promising to use information only within
the authorized scope and not for other purposes.
(II) Transfer
We will not transfer your personal information to any third party, unless:
1.Obtaining your explicit consent;
2.Circumstances such as mergers, acquisitions, or bankruptcy liquidation
occur, and the transferee needs to continue complying with this Policy's obligations to protect personal
information; otherwise, we will require the transferee to re-obtain your authorization and consent.
(III) Public Disclosure
We will only publicly disclose your personal information when obtaining your explicit consent or as required by mandatory legal regulations, and will take de-identification measures (such as hiding part of contact information) before disclosure to protect your privacy and security.
IV. How We Protect and Store Your Personal Information
(I) Information Storage
1.
Storage Period: We only retain your personal information for a reasonable period necessary to achieve the
purpose of information collection. Among them, historical query records are temporarily retained only within
the current access session and are automatically cleared after refreshing the page, closing the browser, or
ending the session; Business contact form related information will be retained for the necessary period
according to legal requirements after processing your needs, and will be deleted or anonymized after
expiration.
2.
Storage Location: Your personal information will be stored on secure servers within the territory of the
People's Republic of China and will not be transmitted across borders, unless the services you use involve
cross-border business and transmission is necessary for the performance of the contract or you have given
explicit consent.
3.
If your information involves cross-border transmission, regarding the overseas recipient, you can contact us
through the contact methods listed in this Policy to obtain specific information such as the name and contact
details of the overseas recipient processing your personal information.
(II) Information Protection
1.
We adopt security protection measures that meet industry standards to protect your personal information,
including encryption technology, access control mechanisms, security audits, etc., to prevent information from
unauthorized access, modification, leakage, loss, or damage.
2.
For information in business contact forms (contact phone number, email address), encryption processing will be
applied during transmission and storage, and only authorized personnel can access it within the scope of
performing their duties.
3.
We regularly conduct employee privacy protection training to enhance employee information security awareness
and strictly limit access permissions to personal information.
Please note that internet transmission and electronic storage methods both have certain security risks.
Although we have taken reasonably feasible protection measures, we cannot guarantee absolute security of
personal information. If a personal information security incident occurs, we will, in accordance with legal
regulations, promptly notify you of the basic situation, impact, handling measures, and remedial suggestions
of the incident, and report to regulatory authorities as required by laws and regulations.
V. Your Rights
According to relevant laws and regulations, you have the following rights regarding your personal
information:
1.
Access and Inquiry: You have the right to view the business contact form information you submitted and
temporarily stored historical query records within the current session.
2.
Correction and Supplementation: If you find errors or incompleteness in personal information (such as name,
contact information, address, etc.), you can contact us for correction and supplementation.
3.
Deletion: You have the right to request us to delete your business contact form information, or request
deletion of all personal information when meeting legal conditions (such as purpose achieved, no longer
necessary, etc.); historical query records will be automatically cleared upon session end and do not require
manual application for deletion.
4.
Change Authorization Scope: You can contact us to withdraw authorization for business contact form information
collection (after withdrawal, you will not be able to submit new business contact forms). Withdrawal of
authorization does not affect information processing previously conducted based on your consent.
5.
Complaints and Suggestions: If you believe our information processing behavior violates laws and regulations
or the terms of this Policy, you can complain to us through the contact methods stated in this Policy, and we
will promptly verify and respond.
To ensure information security, when exercising the above rights, you may need to provide relevant information
for verification. We will verify and promptly respond to your request, generally providing a response within
15 working days.
VI. Protection of Minors' Information
This Website's services are mainly aimed at adults. Minors under 14 years old using this Website's services
need to do so under the guidance of their parents or guardians and obtain consent from parents or
guardians.
If we discover collection of minors' personal information without parental or guardian consent, we will
immediately stop processing and delete relevant information as soon as possible. If you are a parent or
guardian of a minor and discover that a minor has used this Website's services without authorization and
submitted personal information, please contact us promptly, and we will assist you in handling the matter.
VII. Updates to the Privacy Policy
1. This Policy may be revised based on updates to laws and regulations or business adjustments. After revision, we will publish the updated Policy in a prominent position on this Website and update the effective date. 2. If significant changes occur in the Policy (such as changes to core content like information collection purposes, usage scope, sharing rules, etc.), we will notify you through more prominent methods such as website pop-ups and announcements to ensure you understand the change content and re-obtain your consent. 3. Your continued use of this Website's services is deemed as acceptance of the updated Privacy Policy; if you disagree, you should stop using this Website's services.
VIII. How to Contact Us
If you have any questions, opinions, or complaints regarding this Privacy Policy, you can contact us through
the following methods:
1.Contact Phone: 0573-83693888
2.
Feedback Method: Submit feedback through the "Contact Us" section of this Website, or send an email to the
official website's designated email
3.
Registered Address: Room 831, No. 268 Hongchang South Road, Honghe Town, Xiuzhou District, Jiaxing City,
Zhejiang Province, China
We will verify and respond within 15 working days after receiving your contact request. If you believe our
processing results fail to safeguard your legitimate rights and interests, you can complain to relevant
regulatory authorities or file a lawsuit with the people's court where our company is located.
IX. Other
The formulation, execution, interpretation, and dispute resolution of this Policy are all governed by the laws of the People's Republic of China (excluding the laws of the Hong Kong, Macao, and Taiwan regions). If any clause in this Policy is deemed invalid or unenforceable, it does not affect the validity of other clauses.